Recently the Mailive! web site underwent a complete rewrite paving the way for future enhancements. The future is now and there have been several new features added in the last few weeks.
If you just entered a new alert and want to make sure the recipients and text all appear the way you want now you can trigger a test alert. After a new alert has been saved, or while editing an existing alert, pushing the "Test this alert" button will send both the Up and Down notifications for the alert. The messages will be recorded in the event history and prepend the subject with *TEST* making it clear this was not an actual alert.
Instead of only having hardcoded timeframe selections Mailive! now has the ability to generate graphs and event history based on custom start and end days. Fortunately there is no data retention limit, so any data collected for the life of the server is available for reporting!
Starting in May Mailive! began storing all responses to test messages. Viewing the headers from these messages can be a very helpful trouble shooting technique when diagnosing delays.
There are many more changes planned for release in the near future. We are constantly striving to improve the service. If you have any questions or would like to request a feature feel free to email support@knowledgefront.com